All Returns require an RMA #.Contact BuyFastpitchGloves.com sales department for your Returned Merchandise Authorization number. BuyFastpitchGloves.com sales department can be reached by email:
If we receive a return without a valid RMA #, we will not accept it.
When contacting BuyFastpitchGloves.com sales department regarding a return, please provide the following:
Customer name, date of purchase, item purchased, order number, and the nature of the problem.
Defective merchandise will be accepted for exchange at BuyFastpitchGloves.com if a RMA# request is received within 5 days of receipt of merchandise.
We will refund your credit card account the full sale price of the product being returned, less shipping and handling charges within 2 days of receiving the returned item.
Some products come with a warranty from the manufacturer and will be required to return directly to the manufacturer for refund. BuyFastpitchGloves.com sales department can assist you with finding addresses and contacts for this procedure.
Customer is responsible for return shipping on all merchandise.
The returned item must be in new condition. Please try to use the same shipping box with shipping materials.
Shipping
All orders will be shipped within 2-3 days of receipt of order. If there is a problem shipping within this time period, you will be notified via email.
Our $5 Flat Shipping is only available in the lower 48 US states. Shipping to Alaska, Hawaii, Canada and others countries is subject to UPS or USPS shipping terms.Costs will be calculated at checkout.
Most shipping will be via UPS or USPS so no PO box shipments.
Security
We utilize Authorize.net, which offers the latest and most secure encryption technology, in all areas of the site which requires you to provide personal information. We are committed to protecting your privacy in all transactions.
You can shop at www.BuyFastpitchGloves.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/ ].
www.BuyFastpitchGloves.com is registered with the Authorize.Net Verified Merchant Seal program.
Privacy
We will only send emails in regards to your order, unless you sign up to receive our marketing newsletter. BuyFastpitchGloves.com will not sell your information to any third party. We hate spam as much as you do.
Legal
BuyFastpitchGloves.com hereby expressly disclaims all warranties, written or implied, of merchantability or fitness for a particular purpose. This disclaimer in no way affects the terms of the manufacturer’s warranty if there is one. For all prices and products, we reserve the right to make modifications due to errors, changing market conditions, product discontinuation or typographical errors. We will post notice of discontinued items and price changes when alerted by the manufacturer.
